People Operations Assistant

Our Vacancy

People Operations Assistant

Location: Pitsea, Essex 3 days a week.  

We’re looking for a People Operations Assistant to be the friendly, knowledgeable first point of contact in our newly formed People Operations team. 

This is a fantastic role if you enjoy variety, problem-solving and helping people. You’ll support colleagues across the full employee lifecycle from starters and changes to contracts, to payroll queries, systems updates and general People advice. 

You’ll be a key part of keeping our People service running smoothly, accurately and with a real focus on great customer experience.

What you’ll do

Your day could include processing contract changes, supporting managers with HR queries, working with payroll to make sure pay-impacting changes are right and keeping our HR systems clean, accurate and up to date. 

You’ll also: 

• Be the first point of contact for HR queries from across the business
• Manage HR and payroll administration in our HR system
• Create contracts, letters and colleague documentation
• Coach colleagues and managers to self-serve where possible
• Support compliance processes including DBS
• Champion data quality, accuracy and great customer service
• Spot opportunities to improve how we work and help implement them

What you’ll bring

You’re a people person who likes to get things done. You’re calm, organised and customer focused. You like working at pace, enjoy problem-solving, and take real pride in getting the details right. You’re comfortable owning tasks from start to finish and juggling multiple priorities in a busy environment.

• Experience in a People/HR administration role
• Great attention to detail and strong organisational skills
• Confident in using HR systems and Microsoft Office (especially Excel and Word)
• A strong understanding of HR processes and confidentiality
• A helpful, professional and solutions-focused approach
• Ideally CIPD Level 3 (or working towards), or equivalent experience

At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

You’ll be joining a purpose-driven organisation committed to delivering fair, transparent services and positive outcomes for our residents.

Why join us?

At Peabody, our People team plays a vital role in supporting our colleagues to do their best work. You’ll be part of a collaborative, supportive team where your ideas and contributions genuinely matter.

What we offer:

• 30 days’ annual leave plus bank holidays
• Two paid volunteering days per year
• 4x life assurance
• Up to 10% matched pension contribution
• Flexible benefits package and discounts
• Ongoing development and career progression opportunities

You’ll need to be in the office for 3 days per week and the remaining time you’ll be able to work remotely.

If this sounds like the right opportunity for you, please apply by submitting an anonymised CV and completing the online application. 

If you have any questions about this role, please email Talent Specialist Charlene Moore (charlene.moore@peabody.org.uk).

Interviews and assessment for this role will be taking place in person on the 5th February at Pembroke House, Pitsea office. 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.